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Help Articles

Getting Started

New to Pivetra? Get up and running quickly with step-by-step setup guides and essential resources.

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Account & Billing

Learn how to manage your account, subscriptions, and billing details across Pivetra products.

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Security & Access

Keep your organization secure — manage user roles, authentication, and data privacy settings.

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HiverTicket Overview

Explore how HiverTicket helps your team manage customer support and internal tickets efficiently.

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Integrations & Notifications

Connect HiverTicket with your favorite tools and stay updated instantly.

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Policies & Compliance

Stay informed about our data protection and compliance standards.

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AI & Automation

Learn how automation reduces manual effort and keeps your support process consistent, efficient, and intelligent.

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General Fixes & Troubleshooting

Find quick solutions to common issues you may face while using HiverTicket. Here’s how to diagnose and fix them before contacting support.

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Frequently Asked Questions

Welcome to our FAQ page! We have compiled a list of commonly asked questions for you with quick and informative answers

Yes. Contact our onboarding team at support@pivetra.com to assist you with safe data migration from your existing platform.

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